Privacy Policy
Privacy Policy
TOOLO SASU takes the protection of your personal data seriously. This policy describes how we collect, use and safeguard the information you entrust to us.
1. Data controller
The controller for data collected via toolocg.com is TOOLO SASU, headquartered in Pointe-Noire, Republic of the Congo. For any question relating to the processing of your data, please contact us at support@toolocg.com.
2. Data we collect
We only collect data strictly necessary to handle your request: full name, work email, selected department and the content of the message sent through our contact form. No banking data is collected on this site.
3. Purposes of processing
Your data is used solely to respond to your request, ensure adequate commercial follow-up where applicable and improve the quality of our services. No data is sold or transferred to third parties for commercial purposes.
4. Retention period
Messages submitted via the form are kept for 24 months after the last exchange and then deleted or anonymised. Data required for invoicing is kept for 10 years in line with applicable accounting obligations.
5. Your rights
Pursuant to applicable regulations (GDPR for European users, local laws in the CEMAC region), you have a right of access, rectification, erasure, portability and objection regarding your data. To exercise these rights, please contact us at support@toolocg.com.
6. Cookies
The toolocg.com website only uses technical cookies required for proper operation (language preferences, session). No third-party advertising or tracking cookies are stored without your explicit consent.
7. Security
We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure: TLS encryption, restricted internal access, secure hosting infrastructure.